Privacy policy

Effective Date: 13-06-2026

A2Z Institution respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, LMS platform, courses, or services.

1. Information We Collect
We may collect the following information when you use our website or services:
Name
Email address
Phone number
Login details
Course enrollment details
Payment transaction details
Communication details
Device, browser, and website usage information
Any information voluntarily submitted through forms, support requests, or enquiries

2. How We Use Your Information
We may use your information for the following purposes:
To create and manage your account
To provide course access
To process payments and enrollments
To send course updates and important notifications
To respond to enquiries and support requests
To improve our website, courses, and services
To maintain platform safety and prevent misuse
To send learning-related communication, offers, or updates
To comply with applicable legal or regulatory requirements

3. Payment Information
Payments may be processed through third-party payment gateways. A2Z Institution does not store your complete debit card, credit card, UPI PIN, internet banking password, or sensitive banking details.
Payment-related information may be handled by the payment gateway according to their own terms and privacy policy.

4. Sharing of Information
We do not sell your personal information.
We may share limited information only when required with:
Payment gateway providers
Website hosting or LMS service providers
Email, SMS, or communication service providers
Analytics or security service providers
Legal, regulatory, or government authorities when required
Internal team members for support and course management
We share information only to the extent required to provide and improve our services.

5. Data Security
We take reasonable steps to protect user information from unauthorized access, misuse, loss, or disclosure. However, no online platform, website, or internet-based service can be guaranteed to be completely secure.
Users are responsible for keeping their login details confidential.

6. Cookies and Tracking
We may use cookies and similar technologies to improve website performance, login experience, analytics, and user experience. For more details, please read our Cookie Policy.

7. User Rights
Users may contact us to request correction, update, or deletion of their personal information, subject to account status, course access, payment records, legal requirements, and platform limitations.

8. Course Communication
By registering on our platform, users agree to receive course-related communication such as enrollment updates, login details, course announcements, offers, support messages, and important notices.
Users may contact us if they do not wish to receive promotional communication.

9. Children’s Privacy
Our courses are generally intended for students, learners, and career-focused individuals. If a minor uses our platform, it should be with the knowledge and guidance of a parent or guardian.

10. Third-Party Websites
Our website may include links to third-party websites or services. A2Z Institution is not responsible for the privacy practices, content, or policies of third-party websites.

11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Updated policies will be posted on this page. Continued use of our website means you accept the updated Privacy Policy.

12. Contact Us
For privacy-related questions or requests, contact us at:
A2Z Institution
Email: support@a2zinstitution.com
Phone: 9363515254